My Razer device has RGB lighting issues

This answer explains how to fix lighting issues where the color doesn’t display correctly or the lighting effects are unresponsive.

The RGB lighting issues may be caused by the Dynamic Lighting feature enabled on your Windows 11 system. This feature takes control over the RGB settings of your Razer devices. If your Razer device is not displaying the right color or the lighting effects are unresponsive, toggle on the Chroma RGB option in the Razer Synapse settings and turn off Dynamic Lighting in your Windows Settings to resolve the issue.

Step-by-step process

Razer Synapse 4

  1. Open “Settings” on your Windows PC.
  2. Select “Personalization” > “Dynamic Lighting”. Location of Dynamic Lighting.
  3. Toggle off the "Use Dynamic Lighting on my devices" option. Dynamic Lighting settingsNote: Leave this option enabled if you allow Microsoft to take over the control of the RGB settings for your HID LampArray compatible devices.
  4. Ensure that Razer Synapse 4 is updated to the latest version.
  5. Open Razer Synapse 4 and go to “Settings” > “DEVICE LIGHTING”.
  6. Under the “DEVICE LIGHTING” settings, toggle to “Chroma RGB”. Location of the Chroma RGB button.

Razer Synapse 3

  1. Open “Settings” on your Windows PC.
  2. Select “Personalization” > “Dynamic Lighting”. Location of Dynamic Lighting.
  3. Toggle off the "Use Dynamic Lighting on my devices" option. Dynamic Lighting settingsNote: Leave this option enabled if you allow Microsoft to take over the control of the RGB settings for your HID LampArray compatible devices.
  4. Ensure that Razer Synapse 3 is updated to the latest version.
  5. Open Razer Synapse 3 and go to “Settings” > “DEVICE LIGHTING”. Location of the Settings icon.
  6. Under the “DEVICE LIGHTING” settings, toggle to “CHROMA RGB”. Location of the Chroma RGB button.Note: The Razer Synapse settings for switching between Chroma RGB and Dynamic Lighting is only available for the following build versions of the Windows 11 system: